Privacy Policy
Last updated: 12 October 2022
We care about your privacy. This Privacy Policy explains how your personal data is collected, used, and shared when you're visiting using our website https://scope.gg/ (“Website”) and using SCOPE.GG services (“Services”). The processing of Personal Data is regulated by the European Union General Data Protection Regulation EU 2016/679 (hereinafter referred to as the “GDPR”) and applicable privacy laws. Please read this Privacy Policy carefully to understand how we handle your personal data. By using the Services, you acknowledge you have read and understood the Privacy Policy and that we will collect, use and share your information as set forth below.
Data Controller Details
The data controller in respect to SCOPE.GG Services is CS VIRTUAL TRADE LTD - a company duly registered under the laws of Cyprus (“SCOPE.GG” or “we”).
Registration number: HE 389299
Registered address and principal place of business: 705, Spyrou Araouzou & Koumantarias, Fayza House, 3036, Limassol, Cyprus
Contact us anytime via:
Support online chat: available at the right bottom corner on https://scope.gg/. Data Protection Officer Contact our Data Protection Officer for any inquiries regarding your Personal Data and for the exercise of your rights via [email protected].
How We Collect Your Data
By personal data or data, we mean any information capable of being associated with you as an individual, such as your name, e-mail address, or that can be connected to you indirectly, such as your language or currency choice. We collect data directly from you or our partners. When you visit our Website we collect technical data and information about how you use the Website. We do it with the use of cookies set by us or provided by our partners. We need this data to provide you with the Website, to analyze its use, remember your settings, and personalize content and ads.
Data We Collect
Device and Location Data: When you visit our Website we collect the following data:
- IP address and location info (country, city, etc.)
- Device and OS information (screen size, OS, browser information)
We use these data to recognize you, provide you with the Website that is capable of your device, your location, etc.
Account Data When you log in to the Website through your Steam or FACEIT account we collect certain data from a corresponding third party, such as your Steam ID, username, profile picture, your friends’ list, FACEIT level or CS2 rank.
Besides these, in order to provide you the service we collect directly from you your e-mail address, match token, and authentication code. At your sole discretion, you may provide us with additional information in your profile such as your avatar.
Usage Data
We collect information about your use of the Website. These data include your activity on the Website such information as:
- your Website personal settings;
- your payments, refunds, subscriptions, search history;
- your activity logs;
- information you provide when you request information or support from us;
- your recommendations on how to improve our Services.
Inventory and Gameplay data Via match token and authentication code, we receive access to the matches and public gameplay data provided to us by Steam (Valve Corporation) or FACEIT (FACE IT Limited). We collect and analyze your gameplay including your saved grenade flight paths and created strategy schemes. If you made your inventory public on Steam, we will analyze your skins inventory to provide you with your inventory analytics. Players’ Gameplay data When analyzing the public matches upon requests of our Users we analyze the Gameplay data of all the players, participated in the given match. We analyze strictly public data available to anyone. We do not use this data for marketing purposes. Payment and Purchase Data When you make a purchase or request a refund within our Services you disclose your payment credentials directly to a respective payment service provider. Payment service providers process your payment data under their privacy policies. We may receive from our payment partners and process a part of your credit card number, information about your credit card issuer. For billing purposes, we may collect your full address.
Purposes and Legal Basis of Use of Personal Data
| Description of why we process your personal data (‘processing purpose’) | Legal Basis for the processing purpose | Categories of personal data used by us for the processing purpose |
|---|---|---|
| To provide the Service, (including game analytics, statistics, grenade and tactic maps, training dedicated servers, subscriptions to training maps and SCOPE.GG blog) | Performance of a contract | Device and Location Data Account Data Usage Data Users’ Inventory and Gameplay Data |
| To perform full match anatytics | Legitimate interest | Users’ Inventory and Gameplay Data Players’ Gameplay data |
| To perform contests | Performance of a contract | Device and Location Data Account Data Usage Data Users’ Inventory and Gameplay Data |
| For processing payments and billing | Performance of a contract | Device and Location Data Account data Payment and Purchase Data |
| To consider reviews, perform surveys | Legitimate Interest | Device and Location Data Account Data Usage Data |
| To understand, diagnose, troubleshoot, and fix issues with the Website | Performance of a contract | Device and Location Data Account data Usage Data |
| To evaluate and develop new features, technologies, and improvements to the Website | Legitimate Interest | Device and Location Data Usage Data |
| For marketing, promotion, and advertising purposes | Consent | Device and Location Data Account Data Usage Data Contact Data |
| To comply with legal requirements and law enforcement requests | Compliance with legal obligations | Device and Location Data Account Data Usage Data Payment and Purchase Data Users’ Inventory and Gameplay Data |
| To establish, exercise, or defend legal claims | Legitimate interest | Device and Location Data Account Data Usage Data Payment and Purchase Data Users’ Inventory and Gameplay Data |
| To conduct business planning, reporting, and forecasting | Legitimate interest | Device and Location Data Usage Data |
If the processing of Personal Data is carried out based on your consent, you have the right to withdraw it at any time by sending us a request to [email protected] or following the instruction given in our Cookie Policy. Our legitimate interests are: to develop, improve and deliver our Services; to support fair gaming; to make our Services known and popular in the gaming industry; to make the use of our Services secure for the Users; to prevent fraud and other illegal use of our Services.
Sharing Your Personal Data
We do not sell Personal Data. We may disclose Personal Data to the following parties:
| Payment service providers | To fulfill your payment requests; |
| Providers of marketing and analytic services | To analyze, develop and improve our Services. To perform marketing research, understand our Users better, provide personalized content and advertisements; |
| Government authorities, auditors, consultants | To fulfill official requests, our tax, and other obligations; |
| Other service providers | We may outsource some functions to third-party service providers for any purpose outlined in this Privacy Policy; |
| SCOPE.GG affiliates | To provide you the Services. |
Data Retention
We store your Personal Data as necessary for providing you the Service, compliance of our legal obligations, fulfillment of our legitimate interests, or during the validity of your consent as stated in this Privacy Policy. As soon as information stops serving these purposes we delete it. After you close your account and/or upon your request we will delete and/or anonymize your Personal Data without undue delay, but no later than 30 days. We will keep some Personal Data that we are allowed or required to maintain, in such cases as: If there is an unresolved issue relating to your account, such as an unresolved claim and/or dispute - we will retain the necessary Personal Data until the said issue is resolved; Where necessary to comply with legal, tax, audit, and accounting obligations and/or any other legal obligation, we will retain the necessary Personal Data for the period required by the applicable law; Where necessary to fulfill our legitimate interests such as fraud prevention and/or maintenance of our Users' security.
Your Rights
Right to access your Personal Data - You may request a copy of your Personal Data and/or the way we store your Personal Data.Right to rectification - you may request to change some of your Personal Data and/or correct your Personal Data if this is inaccurate.Right to erasure - you may request to delete all or some of your Personal Data, for example, if:
- they are no longer needed for any processing purposes;
- consent has been used as a legal basis for their processing;
- there is no legitimate interest for the further processing of Personal Data;
- they were used for marketing purposes.
Right to object - you may object to the processing of your Personal Data on grounds relating to your particular situation and/or to object processing your Personal Data for direct marketing purposes.Right to object to automated processing - you may object to a decision based on automated processing. This means that you may request to review your Personal Data manually if you believe that automated processing of your Personal Data may not consider your unique situation.Right for data portability - you may request to provide you a copy of your Personal Data in a structured, commonly used, and machine-readable format (e.g. xml, csv). Furthermore, you have the right to request to transmit the said Personal Data directly to another controller.Right to lodge a complaint - you have the right to lodge a complaint with a supervisory authority, in particular to the member state of the European Union of your habitual residence, place of work, or place of the alleged infringement.
If you are a California resident, you additionally may request from us the following information: · The categories of Personal Data we have collected about you; · The categories of sources from which the Personal Data was collected; · The categories of Personal Data about you we disclosed for a business purpose or sold; · The categories of third parties to whom the Personal Data was disclosed for a business purpose or sold; · The business or commercial purpose for collecting or selling the Personal Data; and · The specific pieces of your Personal Data we have collected. If you are a California resident under 18 years old, you may request to remove any content or information you have posted on the Services. To exercise any of these rights please contact us via online chat or by email at [email protected]. For security purposes, before exercising any of your rights we may ask you to prove your identity.
Notice of Collection
In the past 12 months, we have collected the following categories of Personal Data listed in the CCPA: · Identifiers, including name, email address, and online identifiers (such as IP address). · Customer records, including credit or debit card information. · Commercial or transaction information, including records of products or services, purchased. · Internet activity, including interactions with the Website, or advertisements. · Inferences, drawn from the above information about your predicted characteristics and preferences.
Sale of Personal Data
We do not sell Personal Data as the term “sell” is traditionally understood. Although to the extent the term “sale” is interpreted under the CCPA, the fact that we use third-party cookies may be understood as a sale. We disclose the following categories of personal information: identifiers, commercial or transaction information, internet activity, and inferences drawn to Google Analytics, Yandex.Metrica, Amplitude, Facebook, TikTok, VKontakte (Third-party services). We share Personal Data with Third-party services upon service contracts (Third-party services’ terms of use) solely for the purpose of improving the service, website functionality, and providing you personalized content and ads. If you do not want your Personal Data to be used for these purposes, please send us the request at [email protected].
Personal Data Breach
A personal data breach may, if not addressed in an appropriate and timely manner, result in physical, material or non-material risk to your rights and freedoms. Therefore, as soon as we become aware that a personal data breach has occurred, we will notify the personal data breach to the Commissioner for Personal Data Protection without undue delay and, where feasible, not later than 72 hours after having become aware of it, unless we are able to demonstrate, in accordance with the accountability principle, that the personal data breach is unlikely to result in a risk to your rights and freedoms. Where such notification cannot be achieved within 72 hours, the reasons for the delay should accompany the notification without undue further delay.
Children’s Privacy
We do not knowingly collect Personal Data from children, or process such information, without parental consent. For the purpose of this Privacy Policy, a child means any individual who is under 13 in the United States or under 16 in the European Union (or the minimum legal age to consent to the collection and processing of Personal Data where this is different under applicable law). If you are a parent or guardian and believe your child has provided us with personal information without consent, please contact us at [email protected].
Cross-Border Data Transfer
We may transfer Personal Data to data controllers and processors established outside the European Union (the “EU”) or European Economic Area (“the EEA”) for the purposes stipulated in this Privacy Policy. The countries where the data may be transferred may not provide an adequate level of protection. To ensure that the Personal Data is safeguarded, stored, and processed in a secured way we use Standard contractual clauses (SCC) adopted by the European Commission as a mechanism to transfer data from the EU countries. Our partners established in countries with an inadequate level of protection of personal data have adopted SCC, as appropriate, to ensure confidentiality, security, and legality of the processing of your personal data.
Changes to This Privacy Policy
We may amend this Privacy Policy from time to time. We will post any changes to the Privacy Policy. By continuing to use our Services, you acknowledge that you are familiar with the updated Privacy Policy. We encourage you to review our Privacy Policy before using the Services and/or accessing the Website and promptly read the updates.