Last updated: 12 October 2022
Data Controller Details
The data controller in respect to SCOPE.GG Services is CS VIRTUAL TRADE LTD - a company duly registered under the laws of Cyprus (“SCOPE.GG” or “we”).
Registration number: HE 389299
Registered address and principal place of business: 705, Spyrou Araouzou & Koumantarias, Fayza House, 3036, Limassol, Cyprus
Contact us anytime via:
Support online chat: available at the right bottom corner on https://scope.gg/. Data Protection Officer Contact our Data Protection Officer for any inquiries regarding your Personal Data and for the exercise of your rights via [email protected]
How We Collect Your Data
Data We Collect
Device and Location Data: When you visit our Website we collect the following data:
- IP address and location info (country, city, etc.)
- Device and OS information (screen size, OS, browser information)
We use these data to recognize you, provide you with the Website that is capable of your device, your location, etc.
Account Data When you log in to the Website through your Steam or FACEIT account we collect certain data from a corresponding third party, such as your Steam ID, username, profile picture, your friends’ list, FACEIT level or CS:GO rank.
Besides these, in order to provide you the service we collect directly from you your e-mail address, match token, and authentication code. At your sole discretion, you may provide us with additional information in your profile such as your avatar.
We collect information about your use of the Website. These data include your activity on the Website such information as:
- your Website personal settings;
- your payments, refunds, subscriptions, search history;
- your activity logs;
- information you provide when you request information or support from us;
- your recommendations on how to improve our Services.
Inventory and Gameplay data Via match token and authentication code, we receive access to the matches and public gameplay data provided to us by Steam (Valve Corporation) or FACEIT (FACE IT Limited). We collect and analyze your gameplay including your saved grenade flight paths and created strategy schemes. If you made your inventory public on Steam, we will analyze your skins inventory to provide you with your inventory analytics. Players’ Gameplay data When analyzing the public matches upon requests of our Users we analyze the Gameplay data of all the players, participated in the given match. We analyze strictly public data available to anyone. We do not use this data for marketing purposes. Payment and Purchase Data When you make a purchase or request a refund within our Services you disclose your payment credentials directly to a respective payment service provider. Payment service providers process your payment data under their privacy policies. We may receive from our payment partners and process a part of your credit card number, information about your credit card issuer. For billing purposes, we may collect your full address.
Purposes and Legal Basis of Use of Personal Data
|Description of why we process your personal data (‘processing purpose’)||Legal Basis for the processing purpose||Categories of personal data used by us for the processing purpose|
|To provide the Service, (including game analytics, statistics, grenade and tactic maps, training dedicated servers, subscriptions to training maps and scope.gg blog)||Performance of a contract||Device and Location Data Account Data Usage Data Users’ Inventory and Gameplay Data|
|To perform full match anatytics||Legitimate interest||Users’ Inventory and Gameplay Data Players’ Gameplay data|
|To perform contests||Performance of a contract||Device and Location Data Account Data Usage Data Users’ Inventory and Gameplay Data|
|For processing payments and billing||Performance of a contract||Device and Location Data Account data Payment and Purchase Data|
|To consider reviews, perform surveys||Legitimate Interest||Device and Location Data Account Data Usage Data|
|To understand, diagnose, troubleshoot, and fix issues with the Website||Performance of a contract||Device and Location Data Account data Usage Data|
|To evaluate and develop new features, technologies, and improvements to the Website||Legitimate Interest||Device and Location Data Usage Data|
|For marketing, promotion, and advertising purposes||Consent||Device and Location Data Account Data Usage Data Contact Data|
|To comply with legal requirements and law enforcement requests||Compliance with legal obligations||Device and Location Data Account Data Usage Data Payment and Purchase Data Users’ Inventory and Gameplay Data|
|To establish, exercise, or defend legal claims||Legitimate interest||Device and Location Data Account Data Usage Data Payment and Purchase Data Users’ Inventory and Gameplay Data|
|To conduct business planning, reporting, and forecasting||Legitimate interest||Device and Location Data Usage Data|
Sharing Your Personal Data
We do not sell Personal Data. We may disclose Personal Data to the following parties:
|Payment service providers||To fulfill your payment requests;|
|Providers of marketing and analytic services||To analyze, develop and improve our Services. To perform marketing research, understand our Users better, provide personalized content and advertisements;|
|Government authorities, auditors, consultants||To fulfill official requests, our tax, and other obligations;|
|SCOPE.GG affiliates||To provide you the Services.|
Right to access your Personal Data - You may request a copy of your Personal Data and/or the way we store your Personal Data.Right to rectification - you may request to change some of your Personal Data and/or correct your Personal Data if this is inaccurate.Right to erasure - you may request to delete all or some of your Personal Data, for example, if:
- they are no longer needed for any processing purposes;
- consent has been used as a legal basis for their processing;
- there is no legitimate interest for the further processing of Personal Data;
- they were used for marketing purposes.
Right to object - you may object to the processing of your Personal Data on grounds relating to your particular situation and/or to object processing your Personal Data for direct marketing purposes.Right to object to automated processing - you may object to a decision based on automated processing. This means that you may request to review your Personal Data manually if you believe that automated processing of your Personal Data may not consider your unique situation.Right for data portability - you may request to provide you a copy of your Personal Data in a structured, commonly used, and machine-readable format (e.g. xml, csv). Furthermore, you have the right to request to transmit the said Personal Data directly to another controller.Right to lodge a complaint - you have the right to lodge a complaint with a supervisory authority, in particular to the member state of the European Union of your habitual residence, place of work, or place of the alleged infringement.
If you are a California resident, you additionally may request from us the following information: · The categories of Personal Data we have collected about you; · The categories of sources from which the Personal Data was collected; · The categories of Personal Data about you we disclosed for a business purpose or sold; · The categories of third parties to whom the Personal Data was disclosed for a business purpose or sold; · The business or commercial purpose for collecting or selling the Personal Data; and · The specific pieces of your Personal Data we have collected. If you are a California resident under 18 years old, you may request to remove any content or information you have posted on the Services. To exercise any of these rights please contact us via online chat or by email at [email protected] For security purposes, before exercising any of your rights we may ask you to prove your identity.
Notice of Collection
In the past 12 months, we have collected the following categories of Personal Data listed in the CCPA: · Identifiers, including name, email address, and online identifiers (such as IP address). · Customer records, including credit or debit card information. · Commercial or transaction information, including records of products or services, purchased. · Internet activity, including interactions with the Website, or advertisements. · Inferences, drawn from the above information about your predicted characteristics and preferences.
Sale of Personal Data
Personal Data Breach
A personal data breach may, if not addressed in an appropriate and timely manner, result in physical, material or non-material risk to your rights and freedoms. Therefore, as soon as we become aware that a personal data breach has occurred, we will notify the personal data breach to the Commissioner for Personal Data Protection without undue delay and, where feasible, not later than 72 hours after having become aware of it, unless we are able to demonstrate, in accordance with the accountability principle, that the personal data breach is unlikely to result in a risk to your rights and freedoms. Where such notification cannot be achieved within 72 hours, the reasons for the delay should accompany the notification without undue further delay.
Cross-Border Data Transfer