Last updated: September 28, 2022
SCOPE.GG is an online service of analytics and statistics of CS:GO matches, your and your team’s gameplay, as well as the variety of tools for training that altogether are aimed to master your gameplay (“Service”).
The Service is provided by CS Virtual Trade Ltd, a Cyprus private limited company, registration number HE 389299, having its registered address and principal place of business at 705, Spyrou Araouzou & Koumantarias, Fayza House, 3036, Limassol, Cyprus (“SCOPE.GG”, “we,” “us,” or “our”).
Acceptance of agreement
By using the Service, you hereby unconditionally declare, warrant, and guarantee that:
- according to your local jurisdiction, you are of legal age and eligible to enter into the Agreement;
Registration. To register a SCOPE.GG user account (“Account”) and use the Service you must:
- 1) sign-in through your Steam or FACEIT user account;
- 2) provide us access to your match history by giving your match token and authentication code;
- 3) provide your e-mail.
By signing in, you authorize us to access and use certain Steam or FACEIT user account information, including, but not limited to, your public Steam/ FACEIT profile and the list of your friends. You are solely responsible for managing and safeguarding your login credentials, maintaining confidentiality, and restricting access to your Account, as well as for all activities that occur under these credentials. It is your responsibility to ensure that your use of the Service within your Account complies with any applicable laws or regulations.
- Refuse to register an Account
- Suspend your Account
- Terminate your Account with immediate effect
We note that we can undertake any and all of the above actions subject to our discretion without any liability or further obligation of any kind whatsoever to you or any other party.
If you wish to terminate your account, please contact our Support team via online chat. By deleting your account, this Agreement will be terminated.
Use of the basic features of the Service is free of charge. To access more features of the Service, you may subscribe to a paid plan on the Website (hereinafter referred to as the “Subscription”). Subscription plans are listed on the Website, as well as relevant terms, costs, and methods of purchase. Your Subscription plan will be valid until terminated. We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to your subscription plans will apply no earlier than 30 days following notice to you.
Trial period. For some subscription plans we offer free of charge trial period (“Trial period”).
The conditions of the Trial Period are displayed on the Website.
Upon the expiration of the Trial period, the regular price for the Subscription will be charged automatically.
Should you not wish to continue the Subscription once the Trial period ends, you must cancel it in your personal settings on the Website no later than 24 hours before the Trial period ends.
All customers signing up for the free trial are required to submit payment account details as part of the process, to allow automatic payments once the Trial period finishes under the Terms on the storage of the cardholder’s credentials.
We reserve the right to remove or cancel the Trial period or to change the features of the Trial period at any time.
To purchase a Subscription, you must provide us with one or more Payment Methods. "Payment Method" means a current, valid, accepted method of payment, as may be updated from time to time. The available Payment Methods are listed on the Website. Any applicable terms and policies of a respective Payment Method shall apply to the processing of payments and should be reviewed and understood by the User before making any transaction. SCOPE.GG is not responsible for any delays in payment and/or actions of the respective payment processing service provider.
If the currency of your payment account is different from the nominated currency, your payment will be converted into the nominated currency at the time of the payment. The conversion rate of your bank will be applied. The respective charged amounts shall be indicated on the respective payment page. SCOPE.GG is not responsible in any way for the conversion rates set by the payment institutions. By making payments, you confirm that you are the rightful owner of all bank cards and other payment accounts you use to make payments.
Terms on the storage of the cardholder’s credentials
By ticking the relevant tick-box and clicking the “Buy” button, you express full consent to these terms on the storage of the cardholder credentials (“COF Terms”) and authorize SCOPE.GG and its payment processing service provider to store your name, surname, card expiry date, and PAN number (hereinafter – the Credentials on File (COF)) and to initiate transactions on your behalf (hereinafter – Merchant-Initiated COF Transactions) and/or to process transactions initiated by you (hereinafter – Cardholder-Initiated COF Transactions), both by using the Credentials of File, as indicated below. Upon the purchase of SCOPE.GG Subscription your Credentials will be used for automatic monthly payments (Merchant-Initiated COF Transactions) for the applicable Subscription. The payment will be initiated each month on the day of your first payment. For example, if you purchased the Subscription on January 15, your payments will be on the 15th day of each subsequent month (February 15, March 15, etc.) until you cancel. If there is no corresponding date in a month, the payment will be initiated on the last day of the month. You will be notified of any changes to the COF Terms 7 (seven) business days before such changes become effective in relation to scheduled (with fixed, regular intervals) Merchant-Initiated COF Transactions. These COF Terms shall enter into force after successful authorization (or account verification) by your card issuer and receipt of your consent to these COF Terms by SCOPE.GG, and shall be valid until terminated by you or by SCOPE.GG according to the Cancellation policy.
You may cancel the Subscription and withdraw your consent to automatic payments (COF Terms) at any time by accessing your Account Settings. You will continue to have access to the Service through the end of your billing period. Payments are non-refundable, and we do not provide refunds for any partial membership periods or unused content (see “Refund Policy”). If payment is not successfully settled due to expiration, insufficient funds, or otherwise, and you do not cancel your subscription, we may suspend your access to the Service until we have successfully charged a valid Payment Method.
Our Service is deemed to be fully performed at the time of granting you access to the additional features under Subscription, which constitute an exemption from the general withdrawal right. BY AGREEING TO THIS REFUND POLICY AND MAKING A PURCHASE, YOU EXPRESSLY CONSENT TO THE LOSS OF YOUR RIGHT OF WITHDRAWAL AND WAIVE ANY RIGHTS IN CONNECTION THERETO. You may request a refund for the following reasons:
The Product was not received. Please note that we start processing your purchase after your payment has been approved. Usually, it takes seconds to confirm your payment but may take up to 3 days depending on the payment method used. If you have not received the Service purchased or received not in full, please contact SCOPE.GG Support team via the online chat on the Website. Once we confirm the non-delivery, we will proceed with the refund or deliver the Service by your choice.
Failure to deactivate a subscription. If you failed to deactivate your subscription 24 hours before its expiration and were charged regularly, we will provide you with a refund for the latest renewal provided that you have contacted our Customer Support within 48 hours after being charged for the subscription, provided that you haven’t used the Service in the period you request a refund for. By default, purchases will be refunded to the payment method used to make the purchase. Usually, it takes about three days, but a refund may take up to 45 days, depending on your payment method.
SCOPE.GG’s logo and products or service names, slogans, articles, and/or any other intellectual property that may appear on the Website are the intellectual property of SCOPE.GG and our affiliates and may not be copied, imitated, or used, in whole or in part, without our prior written permission. In addition, the features of the Website and its content, designs, domain names, downloadable documents, digital conversions including, without limitation, all page headers, custom graphics, button icons, and scripts, constitute the intellectual property of SCOPE.GG and may not be copied, imitated, or used, in whole or in part, without our prior written permission. Any trademarks, logos, artworks, and other intellectual property objects (either registered or unregistered), presented on the Website belong to their respective owners. There are no implied licenses to use them unless otherwise stipulated by the owner in writing. Any unauthorized use is an infringement sanctioned by the applicable legislative framework.
Limitation of Liability
Neither SCOPE.GG nor any other party involved in creating or delivering the Website and/or Service shall be liable for any direct, indirect, incidental, special, punitive, consequential, or exemplary damages arising out of or in connection with any use of, or inability to use, the Service and/or the Website. The Website or the Service may contain links to other third-party websites. We are not in any way responsible for the content of such links as these are not in any way monitored by us. We shall not be held liable and/or responsible for the content of such third-party websites and accept no liability for any loss or damages occurring as a result of or relating to the use of these websites. We note that you do so at your own risk if you access these third-party websites. This limitation applies regardless of the nature of the cause of action (whether a breach of contract or tort, including negligence) and even if SCOPE.GG has previously been advised of or reasonably could have foreseen the possibility of such damage or loss. This limitation applies to all damages arising out of or in connection with any use of, or inability to use the Service, the Website or, including but not limited to: (i) errors, mistakes, or inaccuracies; (ii) personal injury or property damage; (iii) any unauthorized access to or use of our secure servers, including any personal or financial information stored therein; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted through the Website. To the extent that any jurisdiction does not allow the exclusion or limitation of any incidental or consequential damages, the above limitation shall apply to the extent permissible under applicable law.
We may assign, sub-contract or otherwise transfer its rights and/or obligations hereunder without notice to you or obtaining your consent. You may not assign, sub-contract, or otherwise transfer your rights and/or obligations hereunder.
Applicable law and Jurisdiction.